SmallBizGenius Analysis
Camping World receives overwhelmingly negative reviews, with customers frequently citing issues with service, repairs, and deceptive sales practices. While some reviewers praise specific employees and locations, the overall sentiment suggests caution.
Category Breakdown
Scores based on analysis of 288 recent reviews
Service and Repairs
2.0/10Many reviewers report significant issues with Camping World's service and repair departments. Common complaints include long wait times, repeated failures to fix problems, poor communication, and instances of damage to RVs while in their care. For example, one reviewer stated, "They have fixed the same issues two times. This will be the third time. Worst experience I’ve had with any RV dealer I would avoid buying or doing anything with camping world. Especially service."
42 reviews mention thisSales Practices
2.5/10A significant number of reviewers allege deceptive or misleading sales practices. These include selling RVs that are not suitable for the customer's tow vehicle, adding unexpected fees, and failing to honor advertised prices. One reviewer warned, "Buyer Beware. This dealership is a total scam. They will sell you anything they can regardless of your tow vehicle’s ability to pull it."
35 reviews mention thisCustomer Service
2.0/10Many customers express dissatisfaction with Camping World's customer service, citing unresponsiveness, lack of communication, and difficulty resolving issues after a sale. Several reviewers mentioned being ignored after purchasing an RV. As one reviewer put it, "Churchville NY location, once they sell you something dont count on ever speaking to anyone again."
30 reviews mention thisWarranty Issues
2.0/10A recurring theme is the difficulty customers face when trying to get warranty work done. Reviewers report that Camping World is often unwilling to fix problems covered by warranty or takes an excessively long time to complete repairs. One reviewer stated, "Camping world is the worst company I have ever done business with. I have never seen a company that will NOT fix your camper in the warranty period, 2 months old!!!!"
20 reviews mention thisSpecific Employee Praise
8.5/10A small subset of reviews highlight specific employees who provided excellent service. These reviews often mention names and locations, suggesting that positive experiences may be tied to individual performance rather than overall company policy. For example, one reviewer praised, "The employees first of all, Natasha, Linda, Morgan, and Sam. They work at the camping world in Midway, Florida, and are on top of their game."
10 reviews mention thisPros & Cons
What Customers Love
"The camping world technicians and the office staff (Akon, Conner, April, Gonzalo) that helped me in Coburg, OR has been phenomenal! The team including management went above and beyond to fix my proble..."
"Customer Service is superior. on two different occasions we had emergency situations as we are traveling on our very first RV road trip."
"I met with Todd McGinnis, Service Adviser, to repair my equalizer hitch. He took my hitch into the repair shop and was able to have it repaired within 10 minutes."
"Salesman was great but it went down hill after that."
Common Complaints
"Camping World is a huge corporation and you'd think customer service would be a priority, but not so. I'm not talking about one location. I'm talking about all of them."
"They have had our RV over 4 months. They have told us it was fixed only to drive 100 miles planning to take it on vacation for it to be not fixed and torn apart an..."
"Bought a 2025 pioneer from camping world in Boyertown PA. Ended up paying $8000 over listed price."
"Camping world is the worst company I have ever done business with. I have never seen a company that will NOT fix your camper in the warranty period, 2 months old!!!!"
"They are more than happy to help sell you an expensive unit, but they do Not inspect them before selling them. We started having issues as soon as we purchased it."
Common Questions About Campingworld
Answers derived from customer review patterns
Is Campingworld legit and trustworthy?
Camping World is a legitimate company, but the overwhelming number of negative reviews raises serious concerns about its trustworthiness. Customers frequently report issues with service, repairs, and sales practices, suggesting a lack of transparency and accountability. While some customers have positive experiences, the prevalence of negative feedback indicates that doing business with Camping World carries significant risk. Small business owners should carefully consider these factors before making a purchase.
Based on 45 reviewsDoes Campingworld have good customer service?
Based on the reviews, Camping World's customer service is generally considered poor. Many customers report difficulty getting in touch with representatives, long wait times for assistance, and unhelpful or dismissive responses. A recurring complaint is that customer service deteriorates significantly after a purchase is made. While a few reviewers praise specific employees, the overall sentiment suggests that customer service is a major weakness.
Based on 30 reviewsIs Campingworld worth it for small business?
Given the numerous reports of poor service, deceptive sales practices, and difficulty resolving issues, Camping World is generally not recommended for small businesses. The potential for costly repairs, lengthy delays, and frustrating customer service interactions outweighs any potential benefits. Small business owners should seek out more reliable and customer-focused alternatives to minimize risk and ensure a positive experience.
Based on 25 reviewsWhat is Campingworld's repair service like?
Camping World's repair service receives overwhelmingly negative feedback. Customers frequently report long wait times, repeated failures to fix problems, and poor communication throughout the repair process. Some reviewers even allege that their RVs were damaged while in Camping World's care. The consensus is that Camping World's repair service is unreliable and should be avoided if possible.
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